In daily work we are always confronted with a conflict. If we are not able to resolve the conflict properly, it will affect our morale and performance.
Many people avoid conflict in every job, because the conflict can create negative effects for someone. Ranging from anger, disappointment, did not like, until the stress condition. These conditions normally encountered by every worker, even if we do not like it, but the conflict is part of life and no one is able to eliminate orangpun. Keep in mind, however, conflict can also increase productivity, because the conflict is a sign of a difference perspective can create creative ideas for solving the problem.
Every person has a “style” alone in resolving conflicts. “Style” is meant is a spontaneous behavior that was issued when someone is faced with a conflict.
Different reaction could happen to anyone. There are likely to agree with the boss, there are also conflicting opinions with their own children by giving a plausible reason. Well, to deal with the conflict we should not use the ’style “but” strategy “. The difference is that the strategy carried out with full awareness of the alias is planned to resolve the conflict. With our strategy to overcome conflicts with positive results for both parties.
Here are strategies for coping with conflict:
Ignore
This strategy can be used for people who do not want to come along more involved in the conflict. He could think of this conflict would be a waste of time, if this is the reason, ignoring the conflict can be the right choice.
Avoid
Conflict can be avoided if a person feels unbalanced force, but by avoiding conflict does not mean being a coward, but if we always do every conflict. With so we need to find another strategy.
Dominate
This strategy is appropriate if the decision must be taken because the issue is not so important didebatkan. This strategy is generally oriented to power, and can be done if the other person does not have enough knowledge about the debate. Yet this strategy will be effective if we feel completely justified and deserves ..
Accommodative
This strategy is done in order the other person feel better, this strategy is also used to foster trust to talk to our opponents.
Ask for help
This strategy uses the third person to mediate the conflict. This conflict is if both parties feel the most powerful and imposing the will. Mediator should be someone who are experts in communication or trust between the parties.
Humor
This can be done by way of responding to conflicts with the way of the comic know that fun and funny. This strategy can be used if we are in a team or a group, because of each other’s understanding of the other person’s character that can break the ice.
Delay
This strategy can be done if both parties were both very emoisional, so take time to accomplish. But it needs to be prepared after the period of delay ability expires, so the conflict can be resolved without any more delays.
Compromise
This strategy can be done if other strategies failed, and both sides want to get a solution really satisfactory.
Integration
Integration is focused on collecting and combining information, which at the same time encourage the birth of creative thinking with a perspective different. This strategy is if each party does not obtain a complete picture of the issues being debated. That way both parties can find the results of an entirely new, even better than expected.
Collaboration
Collaboration means working together resolve the conflict. That means both parties must be willing to give time, energy, and thinking to get the best solution. In addition, each mmasing must develop mutual trust and confidence in them.